Refund Policy

The Harvard Shop Guarantee

We guarantee our merchandise to be accurately represented and free of any defects. We will gladly accept any defective items for an exchange or full refund. Please contact us at orders@theharvardshop.com with any questions, comments, or concerns.

Refunds and Exchanges

Within 30 days of the purchase date, The Harvard Shop will gladly accept erroneously issued or defective merchandise for a full refund. Refunds will be given in the form of the original payment within two weeks of the receipt of the returned merchandise. After 30 days, an exchange will be made or merchandise credit given for the value of the returned item only, according to the same criteria listed above. A shipping allowance of $3.00 (U.S.) will be issued to the buyer for all returns qualifying under our refund policy.

No refunds will be issued for buyer’s remorse. The buyer will pay the return shipping costs when exchanging items that have been correctly issued and are not defective. We do not allow exchanges of correctly issued, non-defective items for international orders. Please make sure that your order includes the correct colors, sizes, shipping options, and quantities on the shopping bag page. Please make all inquiries about a product before ordering to avoid unnecessary exchanges.

Our return address is:

The Harvard Shop-Web Orders
67 Mt. Auburn Street
Cambridge, MA 02138