Transparency in Shipping

As a fully student-run business, we strive for transparency in our shipping policies. Please be aware that our shipping times do not include the processing period. Our dedicated student team works diligently to process your orders as quickly as possible, which may take a few extra days to prepare your order for shipment. Once processed, your order will be dispatched promptly, although actual shipping times may vary based on your location and the carrier's schedule. For order tracking, please click here. We appreciate your patience and understanding as we strive to fulfill your orders efficiently. If you have any questions or concerns, please do not hesitate to contact us. Thank you for supporting our student-run business!

Return Instructions

Please send all returns to:

The Harvard Shop
Attn: WEB RETURNS
67 Mt Auburn St, Fl 2
Cambridge, MA 02138

You are responsible for covering the return shipping costs. If you believe the issue with your order was due to an error by The Harvard Shop, please contact us at thsorders@hsa.net with your name and order number for assistance.

Note: Chairs, lamps, frames, rings, sale items, "The H Sweater" (if purchased in November 2023), and all Harvard-Yale Limited Edition items are not eligible for return.

For detailed information regarding our refund policies, please visit theharvardshop.com/pages/refund-policy.